These terms and conditions apply to your use of this website at www.athomebaker.com or www.athomebakers.com (Website). You agree to be bound by these terms and conditions if you use or otherwise access this Website, of if you purchase any goods from us.

At Home Baker™ is a registered business name of Absolute Ripple Pty Ltd ABN 30 149 890 433 (Absolute Ripple). We may revise these terms and conditions from time to time in order to ensure the highest level of protection for our users and to comply with relevant laws.

Trademark

At Home Baker™ is a trademark of Absolute Ripple.

Copyright

©2012 - 2014 Absolute Ripple Pty Limited. All rights reserved.

The copyright in this Website and all original materials on this Website, including, but not limited to texts, computer code, artwork, photographs, images, music, illustrations, audio material, video material and audio-visual material on this website (the Material) is owned by Absolute Ripple. An exception is where the Material is, by its nature, in the public domain, or, where the copyright of the Material subsists in another entity.

Any person is hereby granted a personal, non-exclusive, non-assignable and non-transferable license to view, display, copy, print, and distribute the Material contained in this site subject to the following conditions:

  1. The Material may be used for informational or educational purposes only;
  2. The Material must not be used for commercial purposes;
  3. Any copy of the Material or portion thereof must include this copyright notice; and
  4. Unauthorised copying, reproduction, republishing, uploading, downloading, posting, transmitting or duplicating of any of the Material, whether by physical or electronic means, is prohibited without the express written permission of the Absolute Ripple or its authorised representative. Inquiries should be directed by email to Absolute Ripple.

Disclaimers And Limitations On Liability

This Website and all Material, including, but not limited to, any JavaScript, Style Sheet codes, Java applets, or any other similar computer codes or scripts, contained therein is provided "as is" without warranty of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose or non-infringement.

Absolute Ripple is not responsible or liable for any infections or contamination of your system or delays, inaccuracies, errors, or, omissions arising out of your use of this site or with respect to the Material contained on this site.

Absolute Ripple is not responsible for any special, indirect, incidental, or, consequential loss or damages that may result from the use of, or the inability to use, the Material contained on this site.

These limitations of liability apply even if we have been expressly advised of the potential loss.

In relation to information pertaining to the products offered by At Home Baker, we will use our best endeavour to ensure that the information provided is up to date and accurate.

We will endeavour to ensure that any site linked to or from this Website will be of suitable content, but is not responsible for the content of these external sites.

In using this Website, you agree that the above exclusions and limitations of liability are reasonable.  If you do not think they are reasonable, you must not use this website.

Products Quality

At Home Baker produces high quality products.

Quality. We use the freshes and best quality ingredients that we can obtain in Australia.

Fresh. Products are baked to order. This ensures that they are fresh.

Hygiene. We adhere to a high standard of hygiene.

No added artificial favours, colouring and preservatives. We do not add any artificial favours or colours. Nor do we add any preservatives. Our products are best consumed as soon as possible. We recommend keeping the opened package in an airtight jar to maximise its freshness.

Health conscious. We are also health conscious. Where possible we do use less sugar, salt, butter, oil. We strive to reach a good balance between tasty food and food that contains excessive unhealthy ingredients. All ingredients used are clearly stated on our Website.

Prices

The prices on this Website include Goods and Services Tax (GST) as defined in A New Tax System (Goods and Services Tax) Act 1999.

Purchasing and Payment

When placing an order with us, we record sufficient personal details to confirm your identity, and to ensure we send goods to the correct address. At no time do we record your credit card information on our Website or server. (See also our Privacy policy.)

When you purchase our goods, you are offered a choice of payment methods. We currently only accept payment by cash, direct bank transfer or PayPal. If you choose to use PayPal, we encourage you to see PayPal’s website for information regarding their security. For direct bank transfer, your bank account details are not available to us.

We generally require payment in full before delivery of the goods.

A tax invoice will be issued.

Special and Promotion

At times, we may have promotion or offer special deals, which may have specific rules. Such rules are taken to form part of this terms and conditions.

Product Availability

Whilst we make every effort to ensure availability of all products shown on this Website, at any one time there may be items unavailable. Our Sales Team will notify you of this fact in our confirmation email.

In the event that you have made payment for items that we are subsequently unable to deliver, we will provide you with a full refund or you can choose another product. We will inform you of any changes to your order promptly.

Shipping

At Home Baker ships domestically in Australian using Australia Post for all deliveries. Should you require a different delivery method, please inquire.

We currently do not ship our product internationally, although if you are interested, please inquire with us.

Whilst we make every effort to pack the products securely in protective boxes, we cannot exclude the possibility that the postal or courier service may mishandle the products during transit. Some of the products are by their nature more fragile than others. If you are concern, please inquire.

Postage and Handling

The postage and handling cost varies depending on the weight of your purchase. Our Sales Team will notify you of the postage and handling cost in the confirmation email.

Indicative postage and handling cost information can be found on our website. At Home Baker offers free shipping on single order of AUD$100 or more.

Time of Delivery

Mail. For delivery by mail, we will generally dispatch the products within 5 working days of your order being confirmed and payment received. Delivery via Australia Post within Australia generally takes between 2-5 working days after the order has been dispatched, depending on your location.

Pickup. If you choose the pickup option, the pickup time and location will be as set out in our confirmation email. If you wish to change the pickup time and location, please notify us via email at least 2 days before the previously agreed date.

Return Policy

If we supply an incorrect product, please notify us on info@athomebaker.com or via the online form within 48 hours of delivery, and as long as the product is unopened we will arrange the correct product to be sent at no additional cost. We do not exchange or refund for change of mind, individual tastes or incorrect products ordered. If the product is faulty in some way, At Home Baker will replace the product at no additional cost.

Sale to Business

Where you purchase our goods for resale to the public the following conditions applies:

  1. If we provide any container (Container) to you, then:
    • a. You must use the Container to store and display the goods;
    • b. You must not use the Container to store goods that are not purchased from us;
    • c. You agree to keep the Container clean and tidy;
    • d. The Container remains the property of At Home Baker at all times;
    • e. You agree to pay us an amount that is sufficient to replace the Container if the container is damaged or lost; and
    • f. If you cease your purchase from us or if we request that you do so, you must return the Container to us immediately within 3 business days.
  2. If we provide any label (Label) with our goods, then:
    • a. You must display the Label together with our goods, and in such a manner that it is not confused with goods that are not from us;
    • b. You must ensure that the Label is displayed with the correct goods;
    • c. The Label should be displayed prominently to the public;
    • d. The Label remains the property of At Home Baker at all times;
    • e. If you cease your purchase from us or if we request that you do so, you must return the Label to us immediately within 3 business days.
  3. You agree to store and handle the goods hygienically.
  4. You agree to store the goods at a place and at the temperate to best preserve quality of the goods.
  5. You acknowledge that we do not add any preservative to our goods, and that you will discard goods and not offered them for resale after the recommended date, which is 2 weeks after the day we deliver the goods, unless indicated otherwise by us in writing.
  6. You agree to return any unsold goods to us immediately if we request you to do so for whatever reasons. If we do make such a request, we will provide a full refund for the cost of the unsold goods returned to us.

Indemnity

You hereby indemnify Absolute Ripple and undertake to keep Absolute Ripple indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Absolute Ripple to a third party in settlement of a claim or dispute on the advice of Absolute Ripple’s legal advisers) incurred or suffered by Absolute Ripple arising out of, or in connection with, any breach by you of any provision of these terms and conditions.

Privacy Policy

We value the protection of your privacy, and treat your personal information with the highest levels of confidentiality. Personal information that you provide to us, such as those provided as part of the online product order or in our contact form (Personal Information) is treated as private and confidential. The Personal Information is used only to provide the best service to our customers and the Personal Information is stored as securely as we are able. The Personal Information collected, whether directly or indirectly, is used only by At Home Baker and will not be sent, sold or otherwise transmitted to any third party without your consent.

Legal Obligation

We reserve the right to use or disclose any Personal Information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

Amendment

We may revise these terms and conditions from time to time in order to ensure the highest level of protection for our users and to comply with relevant legislations. The latest version of these terms and conditions will be published on the Website, and will apply from then on.

Interpretation

In this agreement, reference to At Home Baker is taken to be a reference to Absolute Ripple.

Entire agreement. These terms and conditions constitute the entire agreement between you and Absolute Ripple in relation to your use of the Website and/or in relation to your purchase with us, and supersede all previous agreements or correspondence in respect of the same.

Severability. If any provision in these terms and conditions is found invalid or unenforceable, the remainder remains in full force and effect.

Headings. Headings are for convenience only and will not affect the interpretation of this agreement.

Assignment. You may not assign this agreement without our consent.

Applicable Law. These terms and conditions are to be construed in accordance with the applicable law, as modified from time to time, of New South Wales, Australia, and are subject to the exclusive jurisdiction of the Courts in the state of new South Wales, Australia.

 

 

 

Last updated: 28 September 2014.